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We were told by one resident 'staff do very well but they are very busy' and by another 'staff are very attentive'. The inspection team included two inspectors and a pharmacist inspector. They gathered evidence against the outcomes we inspected to help answer our five key questions; Is the service caring? If you want to see the evidence supporting our summary please read our full report. The registered manager used different methods to involve people, their families and staff in the service provided. Staff had linked with a local children’s nursery who visited the home regularly and staff held a monthly dementia café for people and their families.
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Chiltern Support and Housing
Risk was managed well at the service so that people could be as independent as possible. Written risk assessments had been prepared to reduce the likelihood of injury or harm to people during the provision of their care. People’s medicines were handled safely and given to them by staff who were trained to do so. Ryeview Manor Care Home provides care for up to 94 people, some of whom have dementia. Eighty four people were living at the service at the time of our visit. The registered manager deployed sufficient numbers of staff to meet people's needs and keep them safe.
Staff told us, 'While attending one resident others would have to wait' and, 'most people will tell you sometimes needs are not being met'. Care staff were unaware two people had been risk assessed as at risk of leaving the building and required half hourly checks to be carried. We spoke with two family members who told us they were happy with the care and support their relative received. They told us the staff always kept them up to date about any accidents or incidents their relative had. They told us the staff always made them feel welcome when they visited. The provider monitored and kept a record of the falls, accidents and incidents people experienced whilst living in the home.
Other Care Providers Nearby
About the service Ryeview Manor is a residential care home providing personal to 92 older people at the time of the inspection. The service can support up to 94 people across four separate units, which the service describes as communities, each of which has separate adapted facilities. Each community specialises in providing care to people living with and at different stages of dementia.
Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes. These services tackle smaller repair jobs, including installing safety & security devices. They are provided by many local Age UKs as well as other organisations. The provider maintained a contemporaneous log of accidents and incidents and reflected on these, as well as on care provided as a means of making improvements and of preventing further incidents.
St Matthews Care Home
Keep Hill Residential Home caters for adults over 65 including those with dementia. The residency has been operating for more than five years. Ryeview Manor Care Home Keep Hill Road, High Wycombe, HP11 1DW ★★★☆ Ryeview Manor Care Home is a large care home situated in High Wycombe, with a capacity of 94. Ryeview Manor Care Home accepts younger and elderly adults including people with dementia.
We found there were some risk assessments in place to identify and manage risks to people's health, safety and welfare. However there were instances in which risks were evident but no risk assessments were in place or strategies of how staff were to minimise those risks. We found people's care plans were not person centred and specific as to how people wished to be supported with their identified needs. Ryeview Manor Care Home has a select team of experienced care staff who have each undertaken bespoke training to meet the individual needs of the home's residents. The home provides appropriate ratios of staff both day and night, alongside a day-to-day care ethos that delivers highly-personalised care where dignity, freedom and privacy are consistently upheld. With an industry-envied training programme and ongoing support & development, B&M Care's guiding principles are what define our staff within the dementia care sector.
The Lodge Care Home
Specialist care designed to meet the challenges faced by people living with dementia. The presence of cultural and linguistic qualities means those in our care receive a highly personalised and inclusive service. We have recently been able to open EAC Advice, a new 'housing options' advice service for older people. Care homes are regulated by independent Inspectorates in each country of the UK, subject to periodic inspections and awarded quality grades. Inspectorate reports and grades are accessible from the care home pages on this website. Housing-with-care is a recent but natural evolution of retirement housing to provide an environment capable of enabling older people to maintain their independence even if they become physically or mentally frail.
Every registered care provider in the UK can claim a free listing on Autumna. However, a paid subscription allows more information to be added and as a result a higher profile score. – the service isn't performing as well as it should and we have told the service how it must improve. – the service is performing well and meeting our expectations.
As with hotels, the cost of living in a care home varies widely according to its location, the size of your room or suite, and the facilities on offer. There is often a substantial difference between fees charged to those who can afford the costs themselves and those who receive help from their Local Authority. A majority of homes aim to cater for both, but some target only one or the other. We found the measures to meet people's medical appointments outside of the home were ineffective. We were informed as part of people's contracts it was down to family members to do this.
They used safe recruitment processes to ensure only staff who were suitable to work in a care setting were employed. People were supported to maintain good health and to meet their nutritional needs. – the service is performing badly and we've taken enforcement action against the provider of the service. Yes, Ryeview Manor Care Home provides care designed to meet the challenges faced by people living with dementia. See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. This guidance will aim to help anyone who may be asking this question for themselves, or a loved one.
Ryeview Manor Care Home offers Dementia, Older People (65+) and Younger Adults care. If this is your business, you can claim it and manage the information shown to care seekers. Set up an account and claim your listing, to update your company name, address, telephone number and service information. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 5 August 2016. "I shall always have fond memories of those carers who really cared - with a smile, sense of humour, an extra touch, even a kiss which my Father so loved. I am grateful for the kind, gentle, loving care he received." Ryeview Manor Care Home is situated in High Wycombe, Buckinghamshire.
This showed the provider had identified people could have potentially been deprived of their liberty and understood that an application was to be made and knew how to submit one. Staff were aware of the legal protections in place to protect people who lacked mental capacity to make decisions about their care and support. Safe systems were in place for the management of medicines and people were protected from the risk of acquiring an infection. Staff reflected on incidents to maintain people’s safety and prevent reoccurrences. Most staff interacted with people in a caring and sensitive way.
We did however, observe that at times people were left seated in communal areas with little stimulation for periods of time. The service was last inspected in August 2016 and was rated ‘Good’ in all key questions. At this inspection we found the service no longer met the criteria for Good in caring, responsive and well led and was rated ‘Requires improvement’.
Systems to assess and monitor the quality of service were ineffective because they were not followed in practice. Staff showed they had a good understanding of people's needs and knew them well. We observed staff were gentle and patient with people and provided assistance to those who required help. They were respectful when they spoke with people and did not hurry them but enabled them to answer at their own pace. Staff supported people to communicate their needs and protected their privacy, dignity and independence.
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